Shipping Policy

Last updated December 15, 2022

The P-POD® Helmet is a Class II cranial orthosis. Federal (USA) law restricts this device to sale by or on the order of a physician.

 

SHIPMENT PROCESSING TIMES

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

SHIPPING RATES

Standard ground and expedited shipping options available for purchase.

Shipping rates will be calculated and displayed at checkout.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

• Orders cannot be shipped to P.O. Boxes.
• Orders ship on business days, which are Monday – Friday.
• Orders placed after 5 pm PST will not begin processing until the following business day.
• Shipping cut-off is 3 pm PST.
• Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review the Return Policy on this website.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by phone at 866-877-7763 or by email at info@ppodpediatrics.com.